Shipping and Delivery Process
Once your order has been processed and dispatched, you will receive a confirmation email containing your tracking information so you can monitor your delivery’s progress.
If you have not received your tracking details within a few business days of placing your order, please contact us and we will be happy to assist.
Returns & Refunds
To qualify for a return:
-
Items must be unused and in their original condition
-
Items must be returned with original packaging and proof of purchase
-
Certain items, such as clearance, personalised, or final sale products, may not be eligible for return.
Once we receive and inspect your return, we will process your refund to the original payment method within 5-10 business days.
Privacy Policy
Our website uses cookies and similar technologies to improve functionality of the website and user experience.
While you can control and disable cookies through your browser settings, some website features may not function as intended if cookies are disable.
We may collect and process information that you voluntarily provide to us, as well as information gathered through your use of the website. This information is used for the following purposes:
- To provide, operate, and maintain our website;
- To respond to enquiries, requests, and communications;
- To improve website performance, functionality, and user experience;
- To monitor website usage, security, and prevent unauthorised access; and
- To comply with applicable legal and regulatory obligations.
By accessing or using this website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
If you do not agree with any part of this Privacy Policy, you must immediately discontinue use of this website and refrain from accessing or using any of its services, features, or content.
Your continued use of the website constitutes your acceptance of this Privacy Policy and any updates or modifications that may be made from time to time.